Frequently asked questions

Homestay is a platform that connects travelers with unique homestay experiences in Nepal, offering authentic stays and supporting local communities.

To create an account, click on the 'Sign Up' button at the top right, fill in your details, and follow the instructions to verify your email.

Homestay is expanding across Nepal. You can search for available homestays in your area using our search feature on the homepage.

Browse available homestays, select your preferred dates, and click 'Book Now'. Follow the prompts to complete your reservation.

Yes, you can cancel your booking from your account dashboard. Please review the cancellation policy for details on refunds.

We accept major credit/debit cards, e-wallets, and other secure payment methods as shown during checkout.

Click on 'Become a Host', fill out the registration form, and submit your property details for review.

Hosts must provide a safe, clean, and comfortable environment, and comply with local regulations. See our Host Guidelines for more info.

You can manage your pricing and availability from your host dashboard after your property is approved.

We verify hosts and properties, and provide safety resources for both guests and hosts. Please review our Safety page for more details.

You can reach our support team via the 'Contact Support' page or by emailing support@Homestay.com.

If you encounter any issues, contact us immediately through your account or our support channels. We're here to help!